AllAvailability and Activities

Planned activities

  • 15.12.2022 01:00 - 15.12.2022 05:00: Short interruptions in interoperable eGov delivery possible: Security update of the TVZP of the Federal Office of Justice: In the course of the updates of the systems, several short interruptions of the systems may occur.

Current activities

    Completed activities

    • 06.10.2022 01:00 - 06:00 - Upgrades of the core infrastructure of our hosting partner iWay - Several interruptions occur during this period.
    • 15.09.2022 01:00 - 05:00: Short interruptions in interoperable eGov delivery possible: Security update of the TVZP of the Federal Office of Justice: In the course of the updates of the systems, several short interruptions of the systems may occur.
    • Sunday 04.09.2022 0600 - 1000 h: Service interruption PrivaSphere Secure Messaging due to maintenance work
    • Interruption: 09/01/2022 01:00 - 09/01/2022 05:00 - FOJ Electronic Subscriber Directory - affects interoperable eGov enrollment - There may be several brief interruptions to the systems during the course of the updates.
    • 14.06.2022 19:15 - The Problem could be solved at the provider of the TVZP. The directory is online again.
    • 06/14/2022 17:34 Provider update: Cloud provider and colocation center specialists are hard at work on site.
    • 06/14/2022 15:39 Outage of the cloud services of the BJ's eGov participant directory - Internet connection interrupted. No delivery of interoperable eGov messages possible.
    • 28.04.2022 approx. 07:00 - 08:00: limited availability dur to a master key outage
    • 05.04.2022 11:15 - 11:20: service unavailable (short interuption) sue to an outage of a core network component
    • 05.02.2022 - 10.02.2022 - Delivery of interoperable collection receipts partly delayed due to SMIME problems with encryption
    • 13.12.2021 Vulnerability "Log4Shell": PrivaSphere is not affected. We use log4j, but not a version that uses the vulnerable component JndiLookup.class
    • 10.12.2021 - 17:00 - 17:15: Short disruption due to a failure in the DB cluster
    • Saturday, December 11th between 10am and 4pm: Information on validator.ch - Signature validator is not available for a maximum of 30 minutes. During this time, both discrete validation and validation via the web application will not be possible.
    • 12.07.2021 ca. 10:45 - 15:45: Swisscom AIS service down - PrivaSphere Sign & Send is currently not available - see: https://trustservices.swisscom.com/service-status/
    • 01.07.2021 20:30 - 21:50: System disturbance: website partially unavailable, login with difficulty
    • 30.06.2021 - approx. 00:30 to approx. 09:00 - disruption in TLS backbone - partial delay in delivery of interoperable messages and receipts
    • 17 June 2021 07:00 - approx. 13:00: Due to a malfunction at the certificate issuer Swisssign, various functions are interrupted (SuisseID login, OCSP certificate checks, ...) - see: https://www.swisssign.com/support/systemstatus/
    • June 17, 2021 - 06:00 to approx. 06:30 - Short interruptions due to upgrade of some system components
    • 15 juin 2021 - 08:45 à environ 11:00 - En raison d'un malfonctionnement d'un routeur central, la connexion Internet a été interrompue.
    • 20.05.2021 05:00-07:00 - Service interruption due to maintenance work on the Secure Messaging Service
    • 14.04.2021 00:27 - 06:45: Failure of some operating components - The failure could be resolved
    • 22.01.2021 from approx. 12:00 - 28.01.2021: interoperable eGov exchange with Incamail platform (Post) partially not possible - technical problem at Incamail (IncaMail availability)
    • 24.01.2021 from approx. 07:00 until approx. 12:00: Accessibility of the open PrivaSphere homepage limited - PrivaSphere Secure Messaging was running properly and was accessible
    • 20.01.2021 from approx. 12:45 to approx. 24:00: Delivery of interoperable eGov registered mail to recipient of Incamail platform (Post) not possible - Incamail platform not reachable
    • 29.12.2020 from 00:00 - 17:00: eGov interoperability compromised due to problems of the FOJ electronic subscriber directory
    • 11.11.2020 17:15 - 17:45: No availability of the main platform due to failure of system components
    • 19.10.2020 approx. 10:00 - 15:30: Login with SuisseID only partially possible
    • 8.10.2020 13:32 - ca.13:52: unavailability of platform due to short DOS
    • 29.09.2020 15:45 - 17:15: delayed issue of PDF receipts for electronic legal transactions - all receipts were created and delivered
    • 31.08.2020 - approx. 11.09.2020: Limited OCSP verification of Swisssign certificates (SuisseID etc.) due to an attack on the Swissign infrastructure: It is partially not possible to log in with the SuisseID, send SuisseID signed PDF documents as eGov registered mail or sign PDF files locally with the SuisseID. SwissID-Login is still affected and possibly temporarily only limited available. (update 09.09.2020)
    • 10.09.2020 07:55-11:50 - Delay in delivery of interoperable eGov registered mail: Incamail has changed the encryption certificate and not registered with the eGov - thus a transmission was not possible.
    • 27.07.2020 14:17 - 16:40 fixed: Disruption of the infrastructure at validator.ch and the superordinate subscriber directory of the federal government for eGov interoperability (FenceIT AG) - eGov validator reports cannot be generated and the eGov interoperability is partially restricted.
    • 03.04.2020 08:00: Disruption in the validation of SuisseID certificates due to problems with Swisssign's Platinum OCSP - Login using SuisseID and verification of signatures partially disrupted
    • as per 25.07.2017: New IP addresses for PrivaSphere: ** 185.166.96.0/24 ** - Please make sure that the firewall rules are correct. In the transition phase, the old and new IP addresses are used in parallel. (later also IPv6 2a0a:de00::/64)
    • 12.02.2020 00:25 - 03:22 - Malfunction in the data center - partial interruptions of availability
    • 13.01.2020: PrivaSphere Secure Messaging Web GUI - for security reasons decommission TLS 1.0 and 1.1
    • 25.10.2019 ca. 0800 - 1100 - Error in POPs protocol Secure Messaging - fixed
    • 26.09.2019 - XSS vulnerability in secure messaging discovered by GovCERT.ch - immediately closed [B_5591]
    • 16.07.2019 19:15 - 20:30 - Due to a network malfunction, PrivaSphere Secure Messaging could not be reached in some cases
    • 06.03.2019 19:15: 04.-06.02.2019 - There was a delay in the delivery of interoperable eGov registered mail - the problem could be solved
    • 03.02.2019 21:20 - 22:15: Failure of the central Internet connection in the main data center. All services were only limited accessible. The problem could be fixed.